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In order to better support our clients we have put in place a Return Materials Authorisation system allowing users to login, create a request, and track the investigation and repair of the module.
Step 1: Apply for an RMA Account using the form below. You will receive an account registration confirmation email with your password and username.
Step 2: Once you have your login information, fill out the RMA Submission form.
Step 3: Once approval is given, the client can ship the product to BRAUMS for repair. The RMA system will notify BRAUMS of this and immediately start a workflow process that tracks the investigation and repair of the module.
RMA Submission Form